Effective date: 1 January 2026
Masro Solutions SRL ("the Company") provides custom software development, consulting, and related IT services to business clients ("the Client"). The specific scope, deliverables, and timelines for each engagement are defined in a separate project agreement or statement of work between the Company and the Client.
Unless otherwise agreed in writing, all intellectual property rights in software, code, designs, and documentation created by the Company in the course of a project shall remain the property of the Company until full payment has been received. Upon full payment, the Client receives a perpetual, non-exclusive licence to use the delivered software for its intended business purposes. Any pre-existing intellectual property, frameworks, or libraries used by the Company remain the property of their respective owners.
The Client agrees to provide timely access to necessary information, systems, and personnel required for the Company to perform its services. Delays caused by the Client's failure to meet these obligations may result in adjusted timelines and additional costs.
Both parties agree to treat all non-public information received from the other party as confidential. This includes, but is not limited to, business processes, technical specifications, user data, and commercial terms. Confidentiality obligations survive the termination of any engagement for a period of three (3) years.
The Company processes personal data in accordance with the General Data Protection Regulation (EU 2016/679) and applicable Belgian data protection legislation. Where the Company processes personal data on behalf of the Client, a separate data processing agreement will be established as required by law.
Invoices are due within thirty (30) days of the invoice date unless otherwise agreed. Late payments are subject to interest at the rate provided under Belgian law and reasonable collection costs.
The Company warrants that delivered software will perform substantially in accordance with the agreed specifications for a period of ninety (90) days following delivery. Support and maintenance beyond this period may be arranged under a separate service agreement.
To the maximum extent permitted by law, the Company's total liability for any claim arising from or related to its services shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim. The Company shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Either party may terminate an engagement by providing thirty (30) days' written notice. In the event of termination, the Client shall pay for all work completed and expenses incurred up to the date of termination. Provisions regarding intellectual property, confidentiality, and limitation of liability survive termination.
These Terms of Service and any disputes arising from them are governed by the laws of Belgium. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Belgium.
For questions regarding these Terms of Service, please contact us at info@masro.be.